general

definition of warranty

In general terms, by guarantee refers to the action that a person, a company or business takes in order to secure what has been opportunely stipulated in a contractual commitment, that is, through the concretion or presentation of a guarantee, what is intended to be done is to provide greater security when fulfilling an obligation or paying a debt, as appropriate.

Not only through the presentation of a guarantee the obligation to respond to a problem in the operation of what was agreed is officially installed, but also that the guarantee is the document that in case that answer does not appear one can present before the justice or before the competent authority so that the fulfillment that was agreed is demanded.

Purchase guarantee

Because, for example, for consumers, it will be of great importance to know that if this or that product is bought in a certain store, it offers the guarantee that in the event that a short time after purchasing a product or service, generally the term It usually ranges between six months and a year, if it presents any kind of inconvenience regarding its correct operation, immediately, the company will take care of its arrangement so that it works again as it was purchased, or in its defect of the replacement of the same product or service, if it is not in stock, for example.

Many times and especially when buying electronic items, consumers often demand that the corresponding guarantee be delivered, it may even be the cause that someone desists from a purchase if it is not delivered in accordance.

This guarantee is made effective and manifested through a paper from the manufacturer or marketer, in which the period of time covered by the guarantee and the date on which the product was purchased will be recorded. At this point, then, it is very important that when a product with a purchase guarantee is delivered to us, the precise day, month and year in which it is purchased is placed because from the moment the guarantee period begins to run. If that date is not properly set, the relevant claim cannot be made in the event of non-compliance.

Of course, once that period has passed, if there is any problem with the purchase, it will no longer correspond to whoever sold the product to replace or fix it, but to the consumer.

Claims for breach of warranty

Meanwhile, most consumer protection laws contemplate a double system of guarantees, one called contractual or voluntary, which is precisely the one we described above and the other type called legal, which, broadly speaking, provides that all Buyers of things that are not consumed in their first use, for example, watches, computers, appliances, automobiles, among others, will enjoy a legal guarantee, generally of three months minimum, in case of technical defects or defects that affect the correct operation of the acquired asset.

In the event that, for example, a company does not want to respond to a situation such as the one described, the consumer should resort to the advice of the National Office for Consumer Defense, which will provide the tools so that they can claim more firmly.

Property guarantee

Also, when a person needs to rent a property, among the conditions that are required is the presentation of a guarantee, which will be represented, for example, by the property title of another property, which will act as a guarantee and normally facilitates an acquaintance, friend or family member. This implies that if the person who rents the apartment or house fails to pay the rent, the person who came out of the guarantee, who will be the owner of the property presented as collateral, will be the one who must respond for that lack of payment, taking the payment backing clearly as the value of the property you have.

It is because of this situation that people tend to act as guarantors for those they certainly know and in whom they have full confidence that they will comply with the demands of such a contract.

The value of the word and the antecedents

It is also worth noting that there are symbolic guarantees, associated with the knowledge of a performance or the value of a pawned word, that is, the product, object or person in question does not come with a written guarantee but we believe in their value because we know them and For example, we know that they are capable of performing in a certain way and, on the other hand, because we trust them, that is enough guarantee for us that everything will go well.

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